Frequently Asked Questions

How can I stop receiving duplicate mailings?

We try to avoid creating duplicate memberships whenever possible, but it happens every now and then. Duplicate memberships can be created for many reasons, including:

  • Donation with change of name
  • Donation with change of address
  • Spouses making donations separately

If you are receiving two copies of our mailings (particularly the magazine), please let us know as soon as possible either by phone (800-628-6860) or via email. We can merge your duplicate memberships permanently in our system, resulting in just one record that contains your entire history with The Nature Conservancy.

To merge your memberships, we will need the following information:

  • Name(s)
  • Address(es)
  • Membership numbers (if possible)
  • Preferred information (how you would like the membership to be addressed)

Because many mailings are prepared several weeks in advance, it may take a few weeks before the update of your membership is fully implemented. In the meantime, consider passing the extra information along to others who might be interested.

If you have recently joined The Nature Conservancy but are still receiving invitations, please allow a few weeks for the original list to be updated and your name removed from further invitations.

October 25, 2013

Contact information

Member Care Center
Monday–Friday 9am–5pm EST
(800) 628-6860


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