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Frequently Asked Questions

What can I do if my premium gift item was damaged, lost or stolen?


If your gift was damaged, lost, or stolen before it reached you, just let us know and we will be happy to send a replacement. Contact the Member Care Center by phone at 1-800-628-6860.







October 25, 2013

Contact information

Member Care Center
Monday–Friday 9am–5pm EST
(800) 628-6860
member@tnc.org

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