Frequently Asked Questions

Can you remove someone else's name from your mailing list?

If you would like someone else's name removed from our mailing list, please contact our Member Care Center by phone at 1(800) 628-6860, or email us. We will need the following information:

  • The name and address as they appear on the mailing;
  • Membership number (if applicable);
  • Mailing code (if applicable) that begins with AHOMQ.

We will remove the name as quickly as possible, but because many of our mailings are prepared weeks in advance, it could be several weeks before the change takes full effect.

October 25, 2013

Contact information

Member Care Center
Monday–Friday 9am–5pm EST
(800) 628-6860


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